RapidOrder
All Features

Three applications. One seamless dining operation.

Rapid Order ships with a complete suite of purpose-built tools for every touchpoint in your restaurant — from the guest's phone to the kitchen display to your admin screen.

📱 Customer App

Give your guests a beautiful, frictionless ordering experience

The Rapid Order customer app is a mobile-optimised web application that opens the moment a guest scans the table QR code. No downloads, no sign-ups. A warm, editorial design that feels premium — not like a generic PDF menu.

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  • Instant QR menu access

    Any smartphone camera opens the menu in the native browser.

  • Category browsing

    Clean tabbed categories for fast item discovery.

  • Add-to-cart with notes

    Guests add items and attach per-item kitchen notes.

  • Live cart & totals

    Real-time subtotal, GST, service charge, and grand total.

  • Group session join

    4-digit code to join an existing table session.

  • Order history in-session

    Guests can see all orders they've placed during the visit.

  • Session receipt

    Full itemized bill shown when the table session is closed.

🍳 Kitchen Display

A real-time command center for your kitchen team

The Kitchen Display System replaces paper tickets and shouted orders with a clean, always-updated display. Orders appear the instant guests confirm them, advancing through stages as your team prepares each dish.

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  • Instant order delivery

    Orders arrive in under 1 second via a real-time persistent connection.

  • Status pipeline

    One-tap transitions: To Start → Cooking → Ready.

  • Audio + toast alerts

    Kitchen is notified immediately with table number on every new order.

  • Status filter

    Focus on a specific pipeline stage (e.g., only Ready orders).

  • Live order stats

    Counters for To Start, Cooking, and Ready at a glance.

  • Works on any screen

    Tablet, monitor, or TV. No proprietary hardware required.

📊 Admin Dashboard

Full operational visibility and control at your fingertips

The admin panel is your restaurant's nerve center. Built for speed and clarity, it shows you everything that's happening in real-time — from active tables to top-selling dishes — and lets you manage every aspect of your operation.

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  • Live revenue dashboard

    Today's orders, revenue, active tables, and total tables — live.

  • Pending payments

    Combined bill view per table with itemized orders, tax, and totals.

  • Settle & close tables

    Mark sessions as paid and reset the table with one click.

  • Top-selling analytics

    Ranked bar chart of your best-performing menu items by quantity.

  • Menu management

    Add, edit, delete menu items with prices and descriptions.

  • Category management

    Create and organise menu categories for better navigation.

  • Table & QR management

    Create tables and generate printable QR codes per table.

  • Billing settings

    Configure GST/tax rates, service charges with custom labels.

  • Staff user roles

    Admin, Kitchen, and Waiter roles with scoped access.

🛠️ Setup & Support

Get set up and take orders in under 10 minutes

We do the heavy lifting for you. From digitising your menu to configuring your custom taxes and table QR codes, we ensure your launch is seamless and error-free without requiring any technical skills.

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  • Free menu digitization

    Send us your menu (photo, PDF, or link) and we will configure it for you.

  • Print-ready QR codes

    Download high-quality QR codes mapping directly to each table.

  • Works on your devices

    Runs on any tablet, phone, or TV. No new hardware investment required.

  • Staff setup in 5 minutes

    Simple interface designed so waiters and chefs can learn it instantly.

  • Custom tax configurations

    Toggle GST, VAT, service charges, or local tax rates with custom labels.

  • Priority WhatsApp support

    Direct support channel for quick help during service hours.

Full Feature Set

Everything your restaurant needs, built and ready

Three purpose-built applications working together in perfect sync — customer app, kitchen display, and admin control center.

📱

Customer Experience

5 features

QR Table Scanning

Each table gets a unique QR code. Guests scan and instantly access the menu — no app, no login.

Group Table Sessions

Up to a full table can order together under one shared session using a secure 4-digit access code.

Category-Based Menu Browsing

Guests filter by category tabs, view item details, and add items with a single tap.

Per-Item Kitchen Notes

Diners can attach special instructions to individual items (e.g., "no onions", "extra spicy").

Live Bill Summary

After the session closes, guests see a full itemized receipt with taxes and the grand total.

🍳

Kitchen Display System

5 features

Real-Time Order Stream

New orders appear instantly on the KDS in real-time — no manual refreshes needed, no paper tickets.

Order Status Pipeline

Kitchen staff advance orders through To Start → Cooking → Ready with a single tap.

Live Kitchen Stats

Real-time counter of orders by status — instantly see how many are waiting, cooking, and ready.

New Order Alerts

Toast notifications with table number appear immediately when a new order comes in.

Filter by Order Status

Kitchen can focus on a specific pipeline stage to stay organized during peak service.

📊

Admin Dashboard

5 features

Live Revenue Analytics

Today's orders, revenue, active tables and total tables — all refreshed in real-time.

Menu & Category Management

Add, edit, delete menu items and categories. Set prices, descriptions, and availability.

Table & QR Management

Create tables, assign capacities, and generate printable QR codes per table.

Billing & Tax Configuration

Toggle GST, VAT, or custom service charges with custom labels and percentage rates.

Top-Selling Item Analytics

Ranked bar chart of your restaurant's best-performing menu items by quantity sold today.

Limited Time — 30-Day Free Trial

Your restaurant is one QR code away from a better dining experience

Start your free trial today. No credit card, no commitment. Get set up in under 10 minutes.

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